A self-confessed
perfectionist, Lorraine has over
fifteen years experience in
secretarial and administrative services. She has worked for a variety of
organisations from multi-national corporations to small businesses in a
range of fields including sales, finance, education, human resources, market
research and local government.
Lorraine
has been writing since the age of nine. What began as a hobby has now evolved
into a career. Lorraine holds several awards for her fictional writing and her articles have been
published internationally both on the internet and in traditional
magazine
format.
In addition to
being a VA and a mum, Lorraine enjoys knitting, painting, cross-stitch and
cycling (though not all at the same time).
In a voluntary
capacity, Lorraine is currently Secretary for her local
Playgroup and Manager for a junior soccer team. She has also been a field
member of the NSW State Emergency Services,
proofread for
Project Gutenberg, and was a founding member - as Secretary - of the
Polycystic Ovarian Syndrome Association of Australia (POSAA).
Qualifications, Certificates and Awards
Certificate of Achievement for Advanced Level
Communication Skills (Australian Institute of Learning)
BTEC Higher National Diploma in Business and
Management Studies (Barking College of Technology, UK)
General Certificate of Secondary Education; Law (Havering
College, UK)
Portfolio
With an accurate typing speed of
80wpm you can expect a fast turnaround. In addition Lorraine is experienced in
Microsoft Office versions 2000, XP, 2003 and 2007 and is conversant in Excel,
Word, Access, PowerPoint with excellent publishing skills. Projects are printed,
copied or faxed using an HP multi-function printer. An HP laser printer is also
available for high-speed quality printing. For transcription, Word Forward uses an
Olympus DSS Player and can accept most file formats for transcribing including
DSS, WMA, MP3, OGG and WAV.
Testimonials
"I was extremely pleased with the
results produced by Lorraine. It was evident that her sales and marketing
skills complimented her strong writing ability. I will definitely be using
Word Forward for all my future writing needs and would highly recommend her to
anyone without hesitation."
Ling Schlosser,
Mum's Lab
"As a freelance writer, I have had need to work with
Lorraine on many occasions, and I have always found her work to be on-time,
and exactly what I need. Lorraine has a real knack for words, and it’s always
a pleasure to receive her submissions. I am assured that if I ask Lorraine to
do an assignment for me, she delivers results that she is proud of – and I
know that it will be professional, correct and fresh. I appreciate time
constraints, and Lorraine always manages to get the work back to me quickly.
Lorraine is my first choice for article writing, and I look forward to working
with her again."
Louise Moffat,
Erinds
"I was interested in a position with Australia Customs as a Customs Officer. I
went to Lorraine for a professional approach to my resume and application
letter after I had received many rejection letters.
Lorraine critiqued my resume and targeted the necessary criteria required for
my preferred position.
Lorraine was a pleasure to deal with, quick on reply with any queries I had.
Lorraine gave my application and resume that 'bit extra' - the professional
finish I was after. I was selected for an interview, I was one of 80
successful applicants selected out of thousands of applications they received
with that response alone, I was thrilled!
I am now currently employed and hold a position I love".
Kylee Pellizaro
"I was required to produce a formal letter but with no letter writing skills
of my own it was to prove a challenge.
I provided Lorraine with a basic outline of what I needed to say. She turned
it into a professional letter, making all corrections required. I was, and am
extremely satisfied with her service and wouldn't hesitate to use her again or
recommend her to anyone else in need."
Linda Thompson,
Scrappers Garden
