Articles

Getting to the Core of VA Competencies (by Lorraine Grout)    

Transcription Guidelines (by Lorraine Grout)    

Why are you doing everything yourself?  (by Alexandria Brown)

How to Create a Successful Relationship with a Virtual Assistant (by Linda Anderson)

Keys to Good Customer Service (by Lorraine Grout)

Is Electronic Mail Marketing Right for YOUR Business? (by Lorraine Grout)

Eats, Shoots and Leaves: The Zero Tolerance Approach to Punctuation by Lyn Truss - for anyone who has ever been ambushed by an apostrophe.

Bird by Bird: Some Instructions on Writing and Life by Anne Lamott - an amusing and honest guide to writing, life and that riddled-with-cancer feeling.

On Writing: A Memoir of the Craft by Stephen King - love or loathe his novels, there's no denying Stephen King is a popular and prolific writer.

Writing Space (article by Lorraine Grout)